The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 557 |
Houston, TX | 374 |
Philadelphia, PA | 244 |
Washington, D.C., DC | 241 |
Seattle, WA | 239 |
Atlanta, GA | 210 |
Denver, CO | 206 |
San Francisco, CA | 150 |
Miami, FL | 142 |
Sacramento, CA | 140 |
Indianapolis, IN | 140 |
Orlando, FL | 136 |
Boston, MA | 125 |
Detroit, MI | 117 |
Portland, OR | 113 |
Minneapolis, MN | 109 |
Brooklyn, NY | 96 |
Oakland, CA | 90 |
Salt Lake City, UT | 88 |
Jacksonville, FL | 87 |
Pittsburgh, PA | 66 |
Tampa, FL | 64 |
New York City, NY | 59 |
San Jose, CA | 59 |
Tacoma, WA | 47 |
Reno, NV | 45 |
Fort Myers, FL | 40 |
Saint Paul, MN | 39 |
Albuquerque, NM | 38 |
Knoxville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- #FreeRahRahFromThe⛓Gang (@FOP_GG) reported fromBaltimore, Maryland
I’m up early as sh*t waiting for xfinity 🙄 I NEED MY WIFI 😂
- Rachael French (@DrRachaelF) reported fromUnion City, California
Oh, no, Comcast. You did NOT use Here Comes the Sun to shill your crappy internet service.
- Roger Sauer (@rsauer3473) reported fromSalemtowne, Oregon
@comcastcares Customer Loyalty reps are conveniently located offshore and they say our device is not operating due to “vacation hold.” But we’re paying $39.95 for security.
- Heather Flowering Shrub for Ambassador to Scotland (@Heather_3000) reported fromLynden, Washington
@Xfinity wants to DM with me, yet again...but the local office said NEVER to talk to the 800# or the tweeps from Comcast Cares...cause they cannot help...well 20+ open tickets & not one closed...nobody can HELP #Help #FactsMatter
- esta2010 (@esta2010) reported fromHouston, Texas
@ComcastCares#mobile_Care All the services are out of service. I did try option unplugging the devices but services are outI want technical support immediately
- Adrian S. Price 🏠💯 (@SP_RealEstate) reported fromGuilford, Connecticut
@comcastcares been 2 days. Can not connect wireless box to X1 platform! Help
- Heather Flowering Shrub for Ambassador to Scotland (@Heather_3000) reported fromLynden, Washington
@comcastcares I have 20+ open tickets...maybe you resolve one instead of just opening more & more. I have done the DM thing...I have been told never to talk to you or the 800 number again, by my local office...because they said you can't help...and here we are.
- Heather Flowering Shrub for Ambassador to Scotland (@Heather_3000) reported fromLynden, Washington
Everyone should know what xfinity has done to my family and is still doing...my bill is always paid, but going on 6mo of sub par service and ruined memories...Comcast cares about Comcast. My 7yr old said they ARE A BAD COMPANY cause they took our money...and we don't get service.
- Jo Ann Burke (@jpbflyers201) reported fromPhiladelphia, Pennsylvania
@BroadStBull in all the years i have been a fan have never seen any team give up like this once eliminated.....not even 2006-2007....very sad...Mr Snider would not have allowed this to happen...and Comcast could cares less.....
- Heather Flowering Shrub for Ambassador to Scotland (@Heather_3000) reported fromLynden, Washington
@comcastcares You keep talking...and yet a real person at the offce said DO NOT TALK TO THE 800# OR COMCAST CARES b/c THEY CANNOT HELP...Erica looked me in my face offered NO SOLUTION and said that.So I do NOT think anyone can/will help...last time we went over it this was the result.
- Heather Flowering Shrub for Ambassador to Scotland (@Heather_3000) reported fromLynden, Washington
@comcastcares No...i will say what you did to my family right HERE. You can't fix it and i was told not to talk to you...so maybe you leave me ALONE. I have the right to tweet what's on my mind...and Comcast/Xfinity has gone to far...YOU STOLE MONEY AND MEMORIES FROM MY FAMILY. #FactsMatter
- zee | glenn island (@ZeexB) reported fromChicago, Illinois
Oh damn, xfinity gave me HD. All these dudes hella musty #nba
- Heather Flowering Shrub for Ambassador to Scotland (@Heather_3000) reported fromLynden, Washington
@Xfinity IF YOU USE THEIR SERVICE AND HAVE ANOTHER OPTION...RUN AS FAST AS YOU CAN! They have basically stolen our families hard earned money since November 2018...and their big fix made our service worse...#FactsMatter #ThanksNot
- Lucy (@Lucyaboveall_) reported fromGriffin, Georgia
@Xfinity sucks think I’m gonna switch to @GetSpectrum
- Andrew Kjorlaug (@akjorlaug) reported fromWest Memphis, Arkansas
@Wesley_Wells23 @espn @Xfinity @MLBTV @PlayStation @Braves It's insane. @MLB wants more fans, but the continue to have these archaic blackout rules. Blackouts dont help me, 6.5 hours and a timezone away, get to a game.
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