DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

SALES VISIT - NEW

My wife and recently decided to purchase a Hyundai from Don Franklin in Lexington. We were assigned Darryl Bond from the sales department and could not have been more impressed with his professionalism and Don Franklin in Lexington. We were assigned Darryl Bond from the sales department and could not have been more impressed with his professionalism and vibrant attitude. It is always refreshing to work with someone that truly cares about what they do. Purchasing a vehicle from any dealership can be a daunting task and, in many cases, a frustrating experience. My wife and I have purchased vehicles from what many consider as luxury brands. In comparison, the service that we have received from not only Don Franklin as an organization, but specifically from Darryl was truly exceptional. I will recommend Don Franklin to anyone that is in the market to purchase a vehicle and will further recommend working with Darryl Bond. Thanks again for the great experience and we look forward to working with you in the future!The Varelas Family. More

SALES VISIT - NEW

Navarre is the best car salesmen in the city hands down for sure. If you ever need a car make sure you call Navarre Smith. for sure. If you ever need a car make sure you call Navarre Smith. More

SALES VISIT - NEW

Lost interest in me as a buyer I went in to test drive a car. I wanted to get a feel for it before even considering it.The sales man was really great at first! He was engaged and I went in to test drive a car. I wanted to get a feel for it before even considering it.The sales man was really great at first! He was engaged and very friendly.But as soon as I let him know that I wasn't looking to buy the car that day, his mood completely changed.I get that he makes commissions off his sales. But how he reacted to me not wanting to get that car that moment was not okay. I've been to many other dealerships where there have been completely fine with me test driving cars without the intentions to buy that day. I assume because they know that I'm more likely to come back when I'm ready if I had a good experience. I really wanted this car. But now I'm going to go to a different dealership for the same car because how rude the dealer was. More

SALES VISIT - NEW

Great experience!!! Most women does not like to go to a dealership alone, but I have two times. They have been great and understanding in what I wanted. They took their t Most women does not like to go to a dealership alone, but I have two times. They have been great and understanding in what I wanted. They took their time to show me numbers and many cars!!! I will definitely be coming back!! More

SALES VISIT - NEW

Excellent service I felt that I got an amazing deal and everything went extremely smooth and fast. Very satisfied with my new vehicle and the warranty that don franklin I felt that I got an amazing deal and everything went extremely smooth and fast. Very satisfied with my new vehicle and the warranty that don franklin offers. I will recommend this dealership and a Hyundai to anyone! More

SALES VISIT - NEW

Proud Hyundai Owner Excellent car-buying experience! Will definitely recommend this dealership to friends & family. As a first time Hyundai owner, I am impressed with the Excellent car-buying experience! Will definitely recommend this dealership to friends & family. As a first time Hyundai owner, I am impressed with the brand. Had never looked at one or considered buying one until seeing them online. After visiting Don Franklin and having the knowledgeable staff show us the vehicles I was sold. More

SALES VISIT - NEW

Elantra Nick was great. He listened to my needs and got me what I wanted. The finance department was great and easy to work with as well. Nick was great. He listened to my needs and got me what I wanted. The finance department was great and easy to work with as well. More

SALES VISIT - NEW

Great SERVICE I am very satisfied with my purchase and will continue my future business Don Franklin Hyundai of Lexington. I got a great deal and I really love my S I am very satisfied with my purchase and will continue my future business Don Franklin Hyundai of Lexington. I got a great deal and I really love my Sonata. More

SALES VISIT - NEW

Excellence Great experience, great car, satisfied We are already returning customers and will continue to be. We appreciate the service. We have asked for my an Great experience, great car, satisfied We are already returning customers and will continue to be. We appreciate the service. We have asked for my and friends to purchase their vehicle needs with this dealership. More

SALES VISIT - NEW

A+++ experience Purchased a 2018 Hyundai Elantra sport 6 speed manual. Car was perfect, Don Franklin Hyundai tinted the windows on it. Misty Roberts was great and I Purchased a 2018 Hyundai Elantra sport 6 speed manual. Car was perfect, Don Franklin Hyundai tinted the windows on it. Misty Roberts was great and I will be coming back. Everyone treated me well and respected me. A+++ in my book. More