Merchant hub | Grubhub for Restaurants (2024)

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Join Grubhub

Take control with easy, self-service technology

Manage your hours, menu, promotions, orders and more across your Grubhub Marketplace listing and your Grubhub Direct site in one place with the Grubhub for Restaurants portal.

Plus it’s backed by a dedicated account support team available to help you maximize your profitability.

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Leverage powerful data and insights

Track the performance of your Grubhub Marketplace listing and get data-driven insights and personalized recommendations to get in front of more customers, drive orders and capture repeat order volume.

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Market with free-to-use Promotions and Loyalty tools

Eliminate the guesswork of marketing with smart, personalized tools that can help you find and engage customers while protecting your profits.

  • Set up and manage promotions and loyalty programs based on your goals and business needs.
  • Measure campaign performance and ROI.
  • Start or stop promotions at any time.

See Promotions and Loyalty tools

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“Grubhub’s dashboard and web portal are by far the best of all the delivery platforms.”

Spencer Philips, Scoop DeVille

Read Scoop DeVille’s story

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Respond to ratings and reviews

Premium-tier Grubhub restaurant partners can use the Grubhub for Restaurants portal to interact with customers who have left reviews.

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Optimize your menu

The Grubhub for Restaurants portal makes it easy to keep your menu updated and organized. All changes apply to your Grubhub Marketplace menu and your Grubhub Direct site, so you only make changes once.

  • Easily organize items and upload photos.
  • Add item sizes, modifications and descriptions.
  • Make real-time updates to menu items based on inventory and demand.

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Easily manage orders

Confirm and make adjustments to all your Grubhub Marketplace and Grubhub Direct orders from the Grubhub for Restaurants portal. You can start and stop taking orders at any time.

We also offer point-of-sale (POS) integrations so you can manage Grubhub orders alongside all your other orders in your POS system or via other technology partners.

Learn more about tech integrations

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Streamline your delivery settings and boundaries

Whether you use our drivers, your own or a mix, our portal helps you maintain your profits by setting and modifying your delivery boundaries and total cart minimums. Self-delivery restaurants can also:

  • Set delivery fees for each delivery area, including additional fees for near boundaries.
  • Add Supplemental Delivery to expand your boundary and use our drivers for orders outside your self-delivery zone.

Learn more about Grubhub Delivery

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Self-service help and product add-ons

Our merchant hub also provides a place where you can learn about and sign up for new Grubhub products and features to optimize your presence. Plus it includes a help center where you can find answers to all of your questions or access your account support team.

Your account support team has your back

When you join Grubhub, you get a dedicated account support team personally invested in your restaurant success. Account support takes a consultative approach designed to help you drive higher restaurant revenue by:

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Leveraging data to improve restaurant performance

Work with your Account Advisor to understand diner behavior and competitive data to discover how you can capture more business.

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Sharing best practices to optimize your use of Grubhub

Learn best practices and tips from your Account Advisor to maximize your success with Grubhub listings and tools.

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Perfecting your menu

Optimize your menu with feedback and consultation support from your Account Advisor.

Getting started with the portal

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  • No waiting

    Start using your Grubhub for Restaurants account as soon as you sign up for Marketplace.

  • Centralized management

    Manage your Grubhub Marketplace and Grubhub Direct orders, menu, marketing and financials—for one or more restaurants—all from a single place.

  • Easy access

    Access the portal from the web, your Grubhub tablet or your own device. You can add users or change privileges at any time.

Get started

Join Grubhub Marketplace and start reaching new diners today.

Join now

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Explore our solutions

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Grubhub Marketplace

List your restaurant on the Grubhub app and website to find new customers.

Join today

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Grubhub Direct

Build your commission-free branded online ordering website.

Get started

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Delivery options

Choose delivery and fulfillment options that fit your needs.

Get started

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Promotion and Loyalty tools

Access powerful marketing and advertising proven to reach new customers and build fans.

Get started

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Tech & POS integrations

Simplify your operations with robust point of sale and tech integrations.

Get started

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Virtual restaurants

Multiply your revenue potential without increasing overhead costs.

Get started

The proof is in our partners

“Grubhub understands us. They understand they provide more than just a delivery solution.” —Adam Weiss, Honeybee Burger

Read Honeybee’s story

“Our data was telling us not just what to prep and how to prep, but also what customers were wanting.” —Hillary Sterling, Cayenne

Read Cayenne’s story

See more success stories

Have questions about working with Grubhub? We have answers.

  • What is the Grubhub for Restaurants portal?

    When you sign up for Grubhub Marketplace, you get access to Grubhub for Restaurants, which is a self-service portal that lets you manage your Grubhub account and business. You can do the following from the Grubhub for Restaurants portal:

    • Manage the ordering process.
    • Update your menu as it appears live on the Grubhub site.
    • Upload logos and menu photos.
    • Schedule a free photography session.
    • Review financials.
    • Review order history.
    • Create promotions.
    • Receive data-driven insights on your business performance compared to local restaurants.
  • What tools does Grubhub provide partners?

    The Grubhub for Restaurants portal or merchant portal provides tools to manage every part of your Grubhub account, including ordering, promotions, menus and restaurant details like hours. In addition to these tools, every Grubhub partner gets a dedicated Account Advisor invested in the success of your restaurant. Grubhub also offers technology and point-of-sale integrations for partners.

Don’t leave money on the table

The faster you partner with Grubhub, the faster your business can grow.

Join Grubhub and get access to all the benefits that go with it. All fields required.

Already have an account? Sign in

Merchant hub | Grubhub for Restaurants (2024)
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