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The latest reports from users having issues in New York City come from postal codes 10118, 10004, 10013, 10002, 10021, 10011, 10128 and 10010.
Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
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In the last three months, how would you rate Verizon Wireless?
2.42 out of 5 57,582 ratings
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Problems in the last 24 hours in New York City, New York
The chart below shows the number of Verizon Wireless reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Verizon Wireless. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (54%)
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Internet (25%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (2%)
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Live Outage Map Near New York City, New York
The most recent Verizon Wireless outage reports came from the following cities:New York City, Brooklyn, Kearny, Cliffside Park, Queens, The Bronx, Clifton, East Newark, East Rutherford, East Orange, Jersey City, Newark, Union City, Secaucus and Carteret.
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| City | Problem Type | Report Time |
|---|---|---|
 New York City | Phone | |
| New York City | ||
| Brooklyn | Internet | |
| Brooklyn | Internet | |
| New York City | Total Blackout | |
| New York City | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
- George C. (@Gmann658) reported fromQueens, New York
Internet is down. At least it was nice enough to wait til I was done watching the season finale of Doom Patrol. Thanks Verizon
- J (@nauticalstars79) reported fromBrooklyn, New York
@VZWSupport I never received my July 2020 bill via email.
- Mr.Someone (@medhatbrooklyn) reported fromBayonne, New Jersey
@verizonfios @VZWSupport no internet service.I called waited 3 hours w/ Technical support. They don’t even know that we have storm.They inform me to stay without service untile Saturday until the Technical support come and check my connection.5 business days without Inernet
- Katie (@katiestereo) reported fromQueens, New York
So if you have AT&T or Verizon or T-Mobile or any of that, I humbly ask that maybe you look at switching over to @CREDOMobile , I just re-upped with them and it feels great to be making a positive impact on issues that are important to me when I pay my monthly cell phone bill
- Douglas Davis (@DouglasQDavis) reported fromBrooklyn, New York
@VerizonSupport I need some help before my install tomorrow. On hold for 45mins and counting...
- John (@FromJohn_) reported fromBrooklyn, New York
@JodieStrickla18 @GoateyTheGoat @YongYea What exclusives if you’re a Verizon customer?
- Ron Coleman (@RonColeman) reported fromClifton, New Jersey
@VZWSupport Yes. Essentially no service via LTE
- Sereita N. Cobbs (@snco) reported fromManhattan, New York
@VerizonSupport I didn’t get any help when I sent a DM to the other account.
- Mikey D (@miggalooch) reported fromRutherford, New Jersey
So Sprint hired that ******* “Can u hear me now” guy from Verizon for their ads and now they no longer exist as a company. Coincidence? Sonic is next w little punk kid in their ads. Sprint was awful btw
- vaidehi (@vaidehivedang) reported fromBrooklyn, New York
12hrs on call guess I’m married to verizon now! Pretty sh*tty service thanks 🙃
- Kazys Varnelis (@kazys) reported fromMontclair, New Jersey
@VerizonSupport we want to help you help us! Can you tell us how to reach fios tech support that actually wants to help?
- leora schachter (@leora727) reported fromManhattan, New York
@VerizonSupport I need help for my elderly parents! No phone or internet service for days and no way to access any help from @VerizonSupport via app or messenger or phone!!
- Luis Aguilera (@aguilerany) reported fromQueens, New York
@hansvestberg @verizonfios @verizon I’m losing my patience with your service, we are not talking about speed any more. I have no service at all, this is affecting my wife job, she is a federal employee. I pay to much for the “fastest internet” and I’m not getting any service
- Ben Jay (@FakeBenJay) reported fromBrooklyn, New York
@Julcuba My parents’ house has horrible cell signal, and one of the biggest Larchmont galaxy brain moments I’ve ever had was when a Verizon tech told us that was because none of the country clubs wanted a cell tower ******* up their view (they live closer to Bonnie Briar)
- Bill Burke (@bongospalbill) reported fromManhattan, New York
Verizon/Fios customer service is horrible & completely unresponsive!
- Phaçade (@TheIdyllic_Naim) reported fromBrooklyn, New York
@Verizon why ******** is it so difficult to cancel my late bisabuelas service. Been on hold for hours, multiple times, only for the line to hang up once I talk to someone. I called last week and they confirmed to cancel my account. But it wasn’t.
- Phaçade (@TheIdyllic_Naim) reported fromManhattan, New York
Verizon is ******* horrible I cannot stress this enough. On god this company will never see my money again in this lifetime
- George C. (@Gmann658) reported fromQueens, New York
@VerizonSupport I still have no internet service
- Donna Hue (@DonnaHue7) reported fromBronx, New York
@VZWSupport I have sent a message to Ronan dunne in hopes he can get his team together to resolve an illegal enrollment of my account into the stay connected program. We all don’t need help! And if I do, let me have the freedom to ask for it! Don’t assume!
- Donna Hue (@DonnaHue7) reported fromBronx, New York
@VZWSupport I have been waiting on the “full investigation” regarding this issue with my account since 7/28. They said they’d get back to me on 8/4. Since then they placed my account in collections!!! Im@so@livid.
Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- Possum Actual (@PossumActual) reported
@metronetfiber I've been a customer for less than 2 months. I'm really about to switch to @Verizon #Fios I don't care about "Normal business hours" my service shouldn't be down right now.
- Patchwork Pony 🐴 (@eqhorse) reported
Cons (2): - Data spends a lot of time within the Verizon AS. Their network seems to lack route diversity, at least in New England. Most traffic ends up in NYC/NJ before exiting.- Accounts/billing/etc are cumbersome.
- Andrea Register (@AndreaRegister5) reported
@VerizonSupport Been trying for over a week to get my account straightened out. No one can seem to help and just wants to transfer me. Or tells me they will call me back. Been a customer since before Verizon - 27 years. Help!
- riddle me piss (@usbd0ngle) reported
verizon wants me to upgrade to a new iphone and unlimited 5G so bad
- emily ☆ (@uncanyvalley) reported
going to use all my data bc my dumbass internet has been down all day verizon get your **** together
- Sally Dupuy (@SallyJesseD) reported
@CynicalMother @Verizon Jesus. This is where we are as a society. Imagine a world where you not having funds is a company’s fault. Would this happen in the 90’s, 80’s, 70’s. The “entitlement” isn’t for the “woke” it’s bad.
- Camirific (@camirific) reported
@VerizonSupport It would also be nice if a chat or phone agent would attempt to reconnect with a client if they are disconnected. Especially one that is attempting to make a purchase, or increase service.
- Hans (@hansaFL) reported
Google Fi > Verizon. Not saying much because Verizon sucks now but true nonetheless
- 𝙻̷𝚞̷𝚜̷ (@Theylovelus) reported
@PelicansNBA @Verizon Zion boutta go stupid W
- John Guzzardo (@JohnGuzzardo) reported
Be sure you like what you are asking for with tech. We just paid @Verizon $10 to RETURN a device even though it was an IPad which ran like garbage. Sorry but that’s just a crappy policy.
